INENSIA is in charge of maintaining the Mersen EP’s PIM/PLM application based on ARAS Innovator technology, used in 10+ sites worldwide.

This third level maintenance and support activity includes bug fixing, implementation of application improvements, advanced technical support, performance enhancements and preventive maintenance. It covers the application full scope – Product (Engineering) & Information (Marketing) Lifecycle Management, and is based on a service level agreement.

Customer Industry

  • Industrial Equipment

Inensia Activity

  • Maintenance & Support

Business Process

  • Engineering
  • Marketing